
Elgeka-Ferfelis
Throughout the implementation of the SFA, the...
Melinda Instal is in the top 3 most important companies in Romania operating in the field of heating, electrical and plumbing. Established at the end of 2003, it took over the specific division from the parent company (Melinda Impex), and thus became a national importer and distributor of installation materials and sanitary ware operating in all major localities in the country, covering about 90% of the country. .
In addition to the wide range of products for installations and sanitary ware (> 35,300 products), Melinda Instal offers its customers and partners technical support, consulting and complementary services to the products that the company sells. In addition, the company has 10 own brands in its product portfolio: Gobe, BlauTech, Eurad, AquaTech, HeizTech, Lednex, Schelden, Gladys, Blautherm and Verox-Home (the newest brand dedicated to smart home systems).
Both the people in the management team of Melinda Instal and those who work in the operational area are proactive and eager to optimize the company’s activities as much as possible.
Even though sometimes there were small hops such as the defeat of resistance to change that came from some sales representatives, the implementation of the application went very well.
Another reason why the HERMES SFA implementation was successful is that the people on the Transart implementation team have been customer-oriented and flexible about their requirements, so that Melinda Instal is fully satisfied with the product. as well as the services offered.
The results of the implementation of HERMES SFA appeared quite quickly, but the most important factor is that the field sales representatives are satisfied with the way the application helps them to do their job better and sell more.
At the same time, in addition to the fact that the sales representatives have all the necessary information to fulfill an order, now they can make receipts directly from the field or can collect information about the products in custody.
Proces de vânzare standarizat pentru întreaga echipă de vânzări
Acces rapid la toate informațiile de care au nevoie agenții din teren pentru a putea prelua comenzile sau a răspunde întrebărilor clienților. Date corecte și actualizate despre stocuri, prețuri, promoții etc. pot fi accesate instant
Fiecare dintre cei 1000 clienți ai Melinda Impex, are propria lui listă de prețuri care conține discount-urile care se aplică automat la preluarea comenzilor conform condițiilor din contractului negociat
Creșterea vânzărilor folosind tehnici de Cross-Sales
Agenții de vânzări pot face eficient încasări direct din teren, cu eliberare rapidă, pe loc, a unor chitanțe tipărite cu ajutorul imprimantelor mobile
Reprezentanții Melinda Instal pot colecta cu ajutorul chestionarelor din HERMES, informații despre produsele pe care compania le are în custodie la clienți
Preluarea comenzilor și efectuarea ofertelor de preț se realizează mult mai eficient
Posibilitatea de a configura și a monitoriza mai eficient routing-lui agenților
HERMES is the mobile sales and merchandising solution developed specifically to increase the productivity of field agents.
Throughout the implementation of the SFA, the...
The main reason I chose the HERMES...