Valencia Trading

As customers, we serve about 1,500 individual locations to which we make deliveries. We work with both traditional retailers and IKA. To handle distribution, we have a fleet of 70 vehicles and 60 agents who make daily deliveries, Monday through Saturday; we take Sundays off. We process about 1,400 orders. Now, to give a quick summary: we started out using a notebook when we took orders. Then, as you can imagine, handling 1,400 orders in a notebook was a bit much, so we switched to Excel. After that, we decided to take the next step, and to do so, we chose Transart. Transart isn’t the only company we work with on the software side, which is why I can make some comparisons, so to speak—and these comparisons always show Transart in a favorable light and highlight its advantages. What I can tell you is that when we implemented the Transart system 10 years ago, we found a team that pleasantly surprised us in several ways. One of them was that they actually answered the phone when you called them. I’ve had other suppliers before, and they didn’t usually do that, so it was a huge, huge surprise that whenever you picked up the phone—even if it was Friday at 3 p.m.—someone would answer on the other end, explain what was going on, and help you get your work done. So that would be one of the best aspects of our collaboration. It’s a relationship built on trust with these people. That’s something else I wanted to mention. There’s a saying in Arpașu. They say you were “kicked out,” or they say you were “pushed out.” And the market will push you out if you fail to go digital and if you fail to switch to a digitally advanced solution. And I believe that the folks at Transart and their team can help you do just that.