Adimag

The collaboration with Transart started in 2000, so we're about 24 years old, and at that time it was science fiction for such a small company to go from pen and paper to computers. It was incredibly hard for us. Actually the step, the decision was hard, because we imagined it to be much more complex. Without question, it was the best choice we made because we couldn't sustain the business any other way. Okay, of the Transart products, what do we use? On the ERP side, definitely, definitely B-Org. I've also gone through Neomanager 4, I don't even know, I probably went through an intermediate version until 4. I think even 3, if I remember correctly, I was a kid at the time. Why does it seem to me to be the best option for us? Support and updates. One thing I appreciate is that Transart created a product from scratch, specific for the Romanian market and didn't bring in a product from outside to adapt. Always when we needed support, it was offered to us either by phone, initially by phone, then we learned that e-mail is much simpler. If it's not something very urgent we send an e-mail and within a couple of hours we have an answer, possibly a direct solution. So, as updates. Imagine what it means for the state to pass a law, to change a VAT rate and you can't file a return with the tax office in 2 weeks. So on the accounting side it has helped us enormously. Good, also, as a medium sized company, we were obliged to use e-invoice and ro-transport, 6 months before the rest. The system was very new, there was no infrastructure yet, no one knew what it was yet, it was basically beta. I personally, although I'm in charge of the IT side, I was very airborne. I never imagined it would be mandatory. Transart pushed us from behind, they opened our eyes and I would like to thank them especially because otherwise I don't know what we were doing. I don't think there's any point in telling you that being a distribution company, what good are reports. We can always see sales, additions, which product groups to focus on. It's ok stuff that I assume everybody uses, I don't want to bore you too much. We personally, we had a problem with warehouse space. We didn't know why we were running out of space. However, we identified that we had products that had been sitting there for a very long time and not moving. We called them, asked them and they said we had a ratio that we could use of products that were not moving. You select a certain length of time, and it shows you the program exactly which products haven't left stock. With that report, we've liquidated those products either through promotions or even through markdowns and made room in the warehouse to sell some products that are actually producing something. We use the notifications mode quite a lot. Initially I personally, when I heard about this module, I didn't imagine it to be very useful, I honestly ignored it. After that, I started to hear and receive notifications from companies with which we collaborate, which work with Transart, and I realized that when I receive that email, it puts me a bit on my guard and I said that we should take it. We picked it up and decreased the collection time a little bit. Probably most customers aren't bad payers necessarily by will but they just forget. I want to tell you that the Transart is not a cheap solution, it's not extraordinarily expensive because I've seen others and I've marveled, but it's definitely a good solution, at least for us. On the amortization side, the expenses have amortized faster than I would have thought and a lot of small processes where 2-3 employees sit around every day collecting data are disappearing. In Transart we've kind of unlocked these people to actually produce something.